FAQs

Orders

Please place your order on our website. within 24 hours you will recive a call from our customer service.

If you are having any problems you may start a chat with us on the web/ official facebook and instagram pages

We offer FREEdelivery within metro manila!

province delivery will cost 300ph

STANDARD DELIVERY TIME

3 to 7 working days Metro Manila

5 to 14 working days provincial

*Kindly take note that there may be some delays during events, holidays and inclement weather

Returns & Refunds

To request for a return, you can contact us at officialdishee@gmail.com. We will be sending you instructions on how and where to send your package. You will be responsible for paying the shipping costs of returning your item. Once we have received and inspected your items, we will notify you if your request is approved or not. 

Kindly read our full exchange/return policy here.

Depending on where you live, the time it may take for your exchanged product to reach to you may vary.

We have a 7-day refund policy, which means you have 7 days after receiving your item to request a refund.

To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To request for a refund, you can contact us at officialdishee@gmail.com. We will be sending you instructions on how and where to send your package.  You will be responsible for paying the shipping costs of returning your item. Once we’ve received and inspected your return, we will notify you if your refund request was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We strive to process orders as quickly as possible. If you decide you want to amend your order, please email us at officialdishee@gmail.com.

However, please note that once the order has been dispatched, we will not be able to make any amendments to it. So if you no longer want your item or would like to exchange for something different, kindly wait for the item to be delivered to your address and send it back to us together with the receipt or proof of purchase immediately.

Kindly read our full return/exchange policy here.

Product & Stock

Yes! Kindly send us an email at officialdishee@gmail.com. with the following details:

Name:
Contact:
Product code:
Size:
Color:

Shipping

Click here to view our shipping guidelines.

Free returns

Returns within 30 days receive a full refund.

All across the philippines

Ship anywhere, rates available at checkout.

anytime

Call us anytime at +639205292392‬